Before returning any items, please contact us to request a Return Authorization Number (RMA).
Items sent back without authorization may not be refundable.
To return a purchase, your items must meet the following conditions :
- Be returned within 30 days of your delivery date - Be in its original and unopened box - Be returned with a receipt or proof of purchase
- No return, refund or exchange on special orders
Buyer will receive a prepaid return shipping label upon request.
Indoor Growing Canada reserves the right to reject returns which do not comply with our return policy.
Upon successful inspection of returned items, a refund, less the restocking fees, will be issued back to your original payment method within 5 business days of receiving your return.
Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account.