Before returning any items, please contact us to request a Return Authorization Number (RMA).
Items sent back without authorization may not be refundable.
To return a purchase, your items must meet the following conditions :
- Be returned within 30 days of your delivery date - Be in its original and unopened box - Be returned with a receipt or proof of purchase
- No return, refund or exchange on special orders
Buyer will receive a prepaid return shipping label upon request.
Indoor Growing Canada reserves the right to reject returns which do not comply with our return policy.
Upon successful inspection of returned items, a refund, less the restocking fees, will be issued back to your original payment method within 5 business days of receiving your return.
Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account.
Which Infos is missing?
The Quest Dual 155 was designed to be placed overhead and out of the way, but can also be placed at ground level for plug and play operation. It is designed to be very energy-efficient. The Quest Dual 155 performs at 7.3 pints per kWh. Compared to most standard dehumidifiers (3.8 pints/kWh), the Quest Dual 155 is nearly twice as efficient. The Quest Dual 155’s horizontal configuration, patent pending dual outlet design and insulated cabinet for quieter operation enable exceptional performance in almost any application. The Quest Dual 155s are plug and play, and therefore require no installation. Optional condensate pump and ducting kits provide the ultimate flexibility for the most challenging space restrictions and specialized applications. MERV-11 filtration is standard on these units, capturing particles (including mold spores) down to 1 micron in size. Made in the USA.
Warranty: 1 year parts and labor • 5 year compressor and refrigerant system
Indoor Growing Canada has no role in providing technical support or warranty fulfillment on Quest Dehumidifiers. The end user must contact Quest directly and provide a valid sales receipt or date of manufacture. Stores to deny returns of Quest Dehumidifiers.
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After your purchase, the items are subject to the respective manufacturer’s warranty policy.
These policies can be found on the original manufacturer’s website or by contacting them.
Indoor Growing Canada is not responsible for replacing, repairing or any costs associated with your item while under warranty.
Indoor Growing Canada will assist you in your warranty claim by helping you coordinate with the original manufacturer.
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